FAQ
RECRUITMENT
Hiring a VA means you can scale your business quickly, easily and cost effectively. Sound like music to your ears? Fantastic! The full-time offshore staff report directly to you every business day and follow your business hours. They’re basically an overseas extension of your local team!
You get to define the standards of how they work as well as the systems and processes they follow. You also have direct access to them via phone, email and instant messaging. Think of them as the Angels to your Charlie!
To get started, just give us a job description and we’ll either hire from our existing talent or start the recruitment process based on your requirements. We handle the recruitment, background checks, testing and shortlisting. All you need to do is kick up your feet, pop open a cold one and choose who you’d like to interview. We’ll even arrange it via video!
PRICING
BILLING
CONTRACTS
MANAGEMENT
Just like mustard and mayo, you and your VA might not work well together. It happens! We get it, you need to find your tomato sauce. What’s important is there is a clear process to follow if things don’t work out. We follow and handle this for you in accordance with local laws, so you don’t need to be burdened by bleak HR issues.
When you start with a new VA, they’re on a 6-month probationary period. If at any time during this period you’re not happy and wish to change to a new person, we’ll take care of that for you with no additional charge. If you have difficulties after the probation period, the Client Relations Manager will work to have the VA brought up to speed. That sounds a little bit like we’re in the mafia. We’re most definitely not affiliated with the mafia.